I was in the Guidance Office cleaning my computer desk and arranging the files in the cabinet when I saw a small poster. Its about 10 Commandments of Human Relations by Robert G. Lee, a Baptist minister.
Most of us are quite familiar with the story of the 10 Commandments in the Bible given to Moses in Mount Sinai. However, I find 10 Commandments of Human Relations also quite inspiring. After all, an effective human relation is essential especially when we are dealing with different kinds of people almost every day.
In a nutshell, human relation is the skill or ability to work effectively through and with other people. Lets take a look at these simple yet often neglected principles in communicating with people.
1. Speak to people. There is nothing as nice as a cheerful word of greeting.
Approaching people and talking with them will provide the opportunity to hear more about their stories. Oftentimes, a simple greeting is the first step to break silence and intimidation.
2. Smile at people. It takes seventy-two muscles to frown, only fourteen to smile.
While almost everyone keeps busy using mobile phones or gadgets, we take for granted to smile with people around us. Smiling will give you a chance to exercise your muscle face and look even younger than frowning.
If you are working in the service industry which involves meeting new people, it is always worth to smile. Remember, smiling is also contagious and can increase productivity.
3. Call people by name. Music to anyone’s ears is the sound of his/her own name.
Calling people by name shows sincerity and interest in communicating with people. If you are finding hard time to memorize names, start practicing.
4. Be friendly and helpful.
If there is an opportunity to help, never hesitate to do it. John Maxwell once said, “People really don’t care how much you know until they know how much you care.” So, don’t forget to reach out people.
5. Be cordial. Speak and act as if everything you do is genuinely a pleasure, and if it isn’t, learn to make it so.
Being cordial and polite shows that you respect people. It has also the power to lessen the conflict or tension especially when dealing with difficult people in the workplace.
6. Be genuinely interested in people. You can like almost everybody if you try.
People have stories to tell with others either good or bad. So, be genuinely interested in people and lend your ears. If you’re a teacher, approach your students and talked with them. Don’t wait for them to talk with you.
7. Be generous with praise, cautious with criticism.
Never forget to commend someone who did good things to you and to others. If you wish to criticize someone, do it gently and in a constructive manner.
8. Be considerate with the feelings of others. There are usually three sides to a controversy: yours, the other fellow’s, and the right one.
To hurt the feelings of others is a painful experience which creates tension in every relationship. Therefore, you have to be considerate and make sure to listen all sides with empathy.
9. Be alert to serve. What counts most in life is what we do for others.
Serving others is the ultimate purpose in life. Whenever there is an opportunity to serve, do it without hesitation.
10. Add to this a good sense of humor, a big dose of patience, and a dash of humility, and you will be rewarded manifold through life.
Apostle Paul is reminding believers in Galatians to never get tired in doing good. Remember, always be humble.
Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. –Galatians 6:9
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